CS / BBA (H) / SEM-6 / BBA-603 / 2011
2011
HUMAN RESOURCE MANAGEMENT – III
Time Allotted : 3 Hours Full Marks : 70
The figures in the margin indicate full marks.
Candidates are required to give their answers in their own words
as far as practicable.
GROUP – A
( Multiple Choice Type Questions )
1. Choose the correct alternatives for any ten of the following :
10 × 1 = 10
i) Which one of the following is not a criterion under
McGregor’s Hot Stove Rule ?
a) Immediate b) Impersonal
c) Regular d) Consistent.
ii) “No one can be the judge in his own cause.” — Which
Law of Discipline this concept belongs to ?
a) Code of Conduct
b) Industrial Employment Standing Orders Act, 1946
c) The Central Civil Services (Conduct) Rules
d) Principles of Natural Justice.
iii) Which one of the following may be used by the
organization to know about grievance ?
a) Appraisal interview b) Gripe box
c) Organization chart d) Suggestion box.
iv) According to the Model Grievance Procedure, what is
the time limit given to the management officer to redress
any grievance presented verbally to him by the
aggrieved employee ?
a) 72 hours b) 36 hours
c) 24 hours d) 48 hours.
v) Which one of the following is not a type of counselling
method ?
a) Directive counselling
b) Non-directive counselling
c) Eclectic counselling
d) Individual counselling.
